Shipping Policy

At Jivonix, we're committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below to understand how we process and ship your orders.

Order Processing

All orders are processed within [PROCESSING TIME] after payment has been successfully confirmed. Orders are processed on business days only (Monday–Friday, excluding public holidays). During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Methods

We offer the following shipping options, depending on your location:

• Standard Shipping
• Express Shipping (where available)

Available shipping methods will be displayed during checkout based on your delivery address.

Delivery Timeframes

Estimated delivery times are as follows:

• Standard Shipping: [1–3X BUSINESS DAYS]
• Express Shipping: [6–7 BUSINESS DAYS]

Delivery times are estimates only and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.

• Standard Shipping: [SHIPPING COST]
• Express Shipping: [SHIPPING COST]
• Free Shipping: Available on eligible orders over [MINIMUM ORDER VALUE] (if applicable).

Order Tracking

Once your order has been shipped, you'll receive a confirmation email or SMS containing your tracking number and a tracking link. Please allow [24–48 HOURS] for tracking information to become active after shipment.

Delivery Issues & Delays

While we work with trusted shipping partners, unexpected delays may occasionally occur due to weather, courier issues, public holidays, or other factors beyond our control.

If your package is delayed, lost, or arrives damaged, please contact us at [EMAIL ADDRESS] with your order number. We'll work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

[We currently ship only within India / We also offer international shipping.]

If international shipping is available:

• Delivery times and shipping charges vary by destination.
• Customers are responsible for any applicable customs duties, import taxes, or local fees imposed by their country.

Contact Us

If you have any questions about shipping or your order, please contact us at [EMAIL ADDRESS]. Our customer support team is always happy to assist you.